How do I manage my notification settings?
Select your preferred channel and frequency for each type of notice in your account.
Updated
Setting up your notification preferences
Visit /account/notifications to configure how you receive updates about your founder profile and listings. For each category of notice, you choose both a delivery method and a frequency.
Channels and schedules
Your options for delivery are:
- Telegram
- Slack
For frequency, select:
- Instant
- Daily digest
- Weekly digest
- Off
Telegram and Slack delivery requires your own bot or webhook. If you select a chat channel, you may also set optional quiet hours to pause notifications during certain times.
Notices you will always receive
Some notices cannot be disabled. These are essential for account security and transactions: receipts, refunds, payment problems, disputes, security notices (such as sign-in from a new device or email address changes), notifications that a listing has been held pending your founder profile verification, changes to listing status, and alerts about a missing badge.
Unsubscribing from individual notice types
Each notification email includes a one-click unsubscribe link. Use this to stop receiving that particular kind of notice without visiting your settings.
Questions people ask
- Can I turn off all notifications?
- No. Receipt confirmations, refund notices, payment alerts, dispute notifications, security messages, listing-hold advisories, status changes, badge notices, and security events such as new-device logins or email modifications are mandatory and cannot be disabled.
- What if I use Telegram or Slack?
- You will need to provide your own bot token or webhook URL. You may also set quiet hours for these channels to mute notifications temporarily.
- How do I stop one type of notice?
- Click the unsubscribe link at the foot of any notification email for that notice type. Alternatively, visit /account/notifications and set that notice to Off.