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Customer service bots

Bots that answer a business's customers, handle routine queries and pass harder cases to people.

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About Customer service bots

Chatbots built to sit on a company's site or messaging channels and deal with customer questions. Useful cards say which queries the bot handles, how it hands over to a person, and what systems it connects to. Founders in this drawer are often selling to other businesses, so read the description closely.

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